COMMUNICATION

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SUCCESSFUL COMMUNICATION AT WORK

Duration: 0.5 days training

Suitable for: anyone interested in efficient and productive communication at work

Topics covered:

  • How do we communicate at work?

  • Communication flow - analysis and practice

  • 5 golden rules for meeting etiquette

  • What to avoid gossip in a corporate environment

  • A trap of office politics

  • Make people listen to you

  • How to communicate confidently and transparently

  • How to to build trust and psychological safety

2

ORGANIZATIONAL COMMUNICATION

Duration: 0.5 training

Suitable for: anyone interested in the efficient team and organizational communication

Topics covered:

  • Why organisational communication is different from other types?

  • Who, What, When, How? Yet 'why' is often missing.

  • Efficient usage of communication channels

  • Communication optimization for better consistency

  • Why all staff meetings are not suitable for all news?

  • How to plan your communication

  • Embrace 3Ps - purpose, people, process

  • How to create positive environment for a dialog

3

NEGOTIATION

Duration: 1-day training

Suitable for: anyone who wants to become more effective in negotiation

Topics covered:

  • What is a negotiation and why is it important?

  • Which situations are, in fact, negotiations?

  • How to prepare for a negotiation

  • What is behind win/win?

  • How to control your impatience and confidence when having a meeting/conversation

  • How to pitch

  • How to listen and read body language right

  • Trading and negotiating tactics

  • How to deal with difficult clients/stakeholders - an angry email, asap, phone call, face-to-face

  • Why happens at the end of the negotiation?

4

THE GREATEST COMMUNICATION TOOL EVER: LISTENING

Duration: 2,5h training

Suitable for: anyone who wants to communicate better

 

Topics covered:

  • Why is listening so difficult?

  • Train your ears and body language

  • Focus and understand the message

  • How does listening improve your quality of work?

5

DIVERSITY & INCLUSION: COMMUNICATION WITH RESPECT

Duration: 2,5h training

Suitable for: anyone who is interested in the topic of diversity and inclusion

Topics covered:

  • The key principles of diversity and inclusion

  • Build a psychologically safe environment

  • Use language fairly, but also smartly

  • Enhance collaboration and make a positive impact

  • How to help people feel safe and speak up