COMMUNICATION

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SUCCESSFUL COMMUNICATION AT WORK

Duration: 0.5 days training

Suitable for: anyone interested in efficient and productive communication at work

Topics covered:

How do we communicate at work?
Communication flow - analysis and practice
5 golden rules for meeting etiquette
What to avoid gossip in a corporate environment
A trap of office politics
Make people listen to you
How to communicate confidently and transparently
How to to build trust and psychological safety

ORGANIZATIONAL COMMUNICATION

Duration: 0.5 training

Suitable for: anyone interested in the efficient team and organizational communication

Topics covered:

Why organisational communication is different from other types?
Who, What, When, How? Yet 'why' is often missing.
Efficient usage of communication channels
Communication optimization for better consistency
Why all staff meetings are not suitable for all news?
How to plan your communication
Embrace 3Ps - purpose, people, process
How to create positive environment for a dialog

NEGOTIATION

Duration: 1-day training

Suitable for: anyone who wants to become more effective in negotiation

Topics covered:

What is a negotiation and why is it important?
Which situations are, in fact, negotiations?
How to prepare for a negotiation
What is behind win/win?
How to control your impatience and confidence when having a meeting/conversation
How to pitch
How to listen and read body language right
Trading and negotiating tactics
How to deal with difficult clients/stakeholders - an angry email, asap, phone call, face-to-face
Why happens at the end of the negotiation?

THE GREATEST COMMUNICATION TOOL EVER: LISTENING

Duration: 2,5h training

Suitable for: anyone who wants to communicate better

Topics covered:

Why is listening so difficult?
Train your ears and body language
Focus and understand the message
How does listening improve your quality of work?

DIVERSITY & INCLUSION: COMMUNICATION WITH RESPECT

Duration: 2,5h training

Suitable for: anyone who is interested in the topic of diversity and inclusion

Topics covered:

The key principles of diversity and inclusion
Build a psychologically safe environment
Use language fairly, but also smartly
Enhance collaboration and make a positive impact
How to help people feel safe and speak up